AI & Health-Data Disclosure

We want to be upfront about how artificial intelligence is used in your coaching messages, what information it can see, and how we keep you safe. This page is written in plain language and complements our Privacy Policy and Terms of Service.

How the assistant works

When you message your Creator, an AI model drafts a reply in the Creator’s voice based on the Creator’s own materials. Routine replies the AI is confident about are sent automatically, so you get an answer right away. Anything the AI is unsure about — and every reply containing a weight it can’t verify against your real logs, or a request to change your program — waits for your Creator to review personally. Your Creator sees every conversation and can correct or retract any reply after the fact.

This is not medical advice

Messages — whether AI-drafted or written by the Creator — are for general fitness guidance only and are not a substitute for professional medical advice, diagnosis, or treatment. Always consult a qualified healthcare provider about your health, and in an emergency call your local emergency number.

What information the AI sees

To draft a relevant reply, the AI may receive:

• The message you sent.
• Your active program and a short snapshot of your recently logged sets (so it can reference your real training).
• The Creator’s own coaching materials (their philosophy, sample replies, and FAQs).

The AI is instructed not to invent numbers about your training and to rely only on the data above.

Which providers process the data

Drafting currently uses Google (Gemini, via Google Cloud), with Anthropic (Claude) as a fallback, and Google Gemini for some non-sensitive parsing. We use these under commercial terms that do not allow your data to be used to train their models. Your data is sent only to generate the draft.

Safety: injury and medical messages

If a message mentions things like pain or injury, the reply gives only careful, conservative general guidance — never a diagnosis, never medication advice — includes a clear disclaimer, and always alerts your Creator immediately so they can follow up personally. Messages that suggest a medical emergency or a personal crisis receive an immediate automated safety message (including crisis-line resources) rather than an AI coaching reply, and your Creator is alerted urgently. Form checks via photo/video are flagged for your Creator to view personally — the AI cannot see media and will never pretend to.

Human oversight

Creators have a full record of the messages in your conversation, including the original AI draft versus what was actually sent, and can roll back a message. This keeps a human accountable for what you receive.

Your choices

• You don’t have to share sensitive medical details in chat; share only what you’re comfortable with.
• For medical concerns, contact a healthcare professional directly.
• You can request access to or deletion of your data as described in our Privacy Policy.

[Provider terms, BAA/no-train tier specifics, and consent wording pending legal review — O2.]